Privacy Policy
Privacy Policy
Last Updated: December 16, 2024
This Privacy Policy explains how SAY EMM collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase from www.sayemm.com, or otherwise interact with us. For the purpose of this Privacy Policy, you refers to any user of our services, including customers, website visitors, or anyone else whose information we process in accordance with this policy.
By accessing or using our services, you agree to the collection and use of your personal information as outlined in this Privacy Policy. If you disagree, please do not use our website or services.
Updates to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices, operational needs, or legal obligations. Any updates will be posted on this page, and the “Last Updated” date will be revised. Please check back frequently to stay informed.
Information We Collect
1. Information You Provide Directly
We collect the following types of personal information when you use our services:
• Contact Information: Name, address, phone number, and email address.
• Order Information: Shipping and billing addresses, payment confirmation, and order details.
• Account Information: Username, password, and security details for account management.
• Customer Support: Messages and inquiries you send to us for assistance.
You may choose not to provide certain details, but doing so may limit your ability to use specific features of our website or services.
2. Information Collected Automatically
When you visit our website, we automatically collect data about your interaction with our services, which may include:
• IP address and location details.
• Browser type, device information, and network connection details.
• Activity on our website, including pages visited, time spent, and other usage data.
This information helps us improve your experience and ensure smooth functionality.
3. Information from Third Parties
We may receive information from third-party providers, including:
• Payment Processors: Details required to process your transactions securely.
• Shipping Partners: Information about delivery status or delays.
• Marketing Tools: Data from cookies and pixels used to track website activity and enhance your shopping experience.
How We Use Your Information
We process your personal information for the following purposes:
1. Providing Products and Services:
• To fulfill orders, arrange shipping, and process payments.
• To manage your account and provide customer support.
2. Marketing and Personalization:
• To send you promotional offers, newsletters, and targeted advertisements.
• To customize your experience on our website.
3. Security and Fraud Prevention:
• To detect and address fraudulent or malicious activity.
• To maintain the safety of your account and transactions.
4. Service Improvements:
• To analyze data and enhance the quality of our offerings.
• To better understand user preferences and feedback.
Cookies and Online Tracking
We use cookies and similar technologies to improve website performance, analyze user behavior, and deliver targeted ads.
Managing Cookies:
You can disable cookies through your browser settings, but this may affect website functionality.
For more information about how Shopify supports our store with cookies, visit: Shopify Legal - Cookies.
Sharing Your Information
We may share your personal data in the following ways:
• With Service Providers: Including payment processors, shipping companies, and IT service providers.
• For Marketing: With partners who help deliver personalized content and advertisements.
• Legal Compliance: To comply with laws, regulations, or legal proceedings.
• Corporate Transfers: In case of a merger, acquisition, or sale of assets.
Children’s Privacy
Our services are not designed for children under 13 years of age. We do not knowingly collect data from children. If you believe we have collected such information, please contact us for deletion.
Data Retention
We retain your data only as long as necessary to provide services, comply with legal requirements, or resolve disputes. Once no longer needed, we securely delete your data.
Your Rights
Depending on local laws, you may have the following rights:
1. Access: Request a copy of the personal data we hold.
2. Correction: Update inaccurate information.
3. Deletion: Request removal of your data, where applicable.
4. Consent Withdrawal: Revoke consent for marketing communications.
To exercise these rights, contact us at support@sayemm.com .
Security Measures
We use advanced security practices to protect your data. However, no method is 100% secure. If you suspect unauthorized access, contact us immediately.
International Data Transfers
If your information is transferred outside Pakistan, we ensure compliance with applicable privacy laws to safeguard your data.
Contact Us
For questions or concerns regarding this Privacy Policy, please reach out:
• Email: support@sayemm.com .
• Phone: +92 3295363730
This Privacy Policy reflects our commitment to transparency and safeguarding your privacy while providing a luxury shopping experience. Thank you for trusting SAY EMM.